How to make your Internet Cafe profitable and sustain it
So, you have your Internet Cafe running and you want it to be
more profitable with sustainability. Read our Lucky 7
below to discover.
In order for your Internet
Cafe to reap profit, you must be carefully and consistently have
the following:
The
Lucky 7 of Internet Cafe
1.)
Your price should be competitive
You may have the
latest
equipments and tools versus your competitors but you really need
to go down with their price. For example, if the majority rate
is P15/Hour, then you should go with that.
2.) Champion Customer Service
Your customer service must be
excellent. Offer genuine to your patrons and operate your business as if you are doing a public service.
Always find ways to help them.
3.)
It's all in the Comfort Room
This is necessity for an
Internet Cafe. Your customers are bound to have longer hours if
you follow the first 2 so having a CR is really needed. If
without it, they will finish their time as soon as they feel the
urge and you do not want that to happen. Clean CR is a magnet
for Internet Cafe customers.
4.)
Well maintain computers
Your computers must be well
maintained. Free from viruses, spam and unnecessary programs
that make your computers slow. Only install programs that you
really need. You can also use a 3rd party software that makes it
easy for you to maintain your computers. ICAFEBUSINESS.COM can help you
with this.
5.)
Mouse, Keyboards, Webcams and Headsets are all working
Make sure
all are
working well because your customers have direct contact on
these.. Have a spare for every accessory so that you can
easily replace the defective one.
6.)
Fast Internet Connection
Wired DSL, broadband or
wireless internet connections are okay as long as they met the
required speed. For 5 computers, minimum should be 512kbps.
1mbps is good up to 10 computers. More speed is required for 10
or more.
7.)
Cleanliness
Always clean the keyboard,
mouse, monitors and tables. Off course, your entire shop should
be at its pristine condition always. They must feel that they
are as if in their homes. Your cleanliness will mean your
concern to them hence they will come back. If your competitor's
shop is dirty, you will definitely win your customer's heart
here.
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