Frequently Asked Questions

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We have list down all the common questions that people are asking regarding our products and services. Please click any questions below to see the answers.

FAQs:

Is this a Franchise?
Are tables and chairs included as well as the Internet Connection?
Can I pay it by installment?
Do you accept check and/or credit card?
Is the networking included?
Is the Operating System (O.S.) already included in the package?
Are the installed O.S. legal? 
What are the softwares included in the package?
Are all the units brand new?
What if I want to upgrade it to LCD, is this possible?
How long is the warranty of CPUs?
Do you have Service Center?
Is this offer available nationwide?
Are there any hidden cost aside from the package?
Your P65K package is 5 only, what if I want to have 10 or more computers?
TV Guesting on GONEGOSYO TV

I'm buying your package, where can I pay?
I'm interested, where can I ask for your help?

 

Answers:

 

Is this a Franchise?

No. This is not  a franchise but it seems it is like a franchise in some ways. For example, you no longer need to think what are the tried-and-tested specs for an Internet Cafe. Plus, you don't need to worry about the setup and installation since these are already included in the package. Go to Top


Are tables and chairs included as well as the Internet Connection?

No. Tables, chairs and Internet Connection are not included. These are the things that you need to do in your part. Go to Top

Can I pay it by installment?

No. Except using your Credit Card. You can make a deffered payment on the following cards: CITIBANK, BDO and BPI. For the updated list, pls. email us. Go to Top

Do you accept check and/or credit card?

Yes. Check is subject to 3-day clearing.  All major Credit Cards are accepted. For the updated list, pls. email us. Go to Top

Is the networking included?

Yes. Network setup including the cables, cabling, network connection of all computers are included in the package. Go to Top

Is the Operating System (O.S.) already included in the package?

Yes. O.S. is included in the package. O.S. is Ubuntu-Linux. If you prefer other O.S., simply give your installer to the 3rd-party technician so that he may be able to help you with the installation. Go to Top

Are the installed O.S. legal?

Yes. The O.S. included in the package is Ubuntu-Linux. If you prefer other O.S., simply give your installer to the 3rd party technician so that he may be able to help you with the installation. Go to Top

What are the softwares included in the package?

The 3rd-party technician are expected to install the following: Anti-virus, On-line Games, Open Office and the drivers of your computer. Softwares that will allow you to immediately start and open your Internet Cafe. Go to Top

Are all the units brand new?

Depending on the package, P63K and P65K packages are all brand new except the FREE 17" CRT monitors which you can upgrade to brand new LCDs. Please check our package section for details. Go to Top

What if I want to upgrade it to LCD, is this possible?

Yes. Just add a certain amount. Pls. contact us for details. Go to Top

How long is the warranty of CPUs?

All brandnew CPUs have 1 year warranty with 1 month outright replacement policy. Just bring the unit to the Service Center. Warranty claim is from Mondays to Fridays, 10AM - 6:PM.  

Warranty includes hardware only. Viruses and other software related problems are not included since this is not due to the physical device or hardware, computer. Go to Top

Do you have Service Center?

Yes, all computers and accessories come with a warranty c/o the manufacturer/supplier. They are strategically located in the Metro for your convenience. Go to Top

Is this offer available nationwide?

As of this moment, this offer is initially available in Metro Manila and nearby provinces such as Laguna, Cavite, Batangas, Rizal, Bulacan, Pampanga, Bataan and Zambales. All mentioned provinces will still receive FREE set up. For delivery charge, pls. inform us the exact location of your shop so that we can check if we can give it as free. Should you still want to have an Internet Cafe but your area is not included on the list? The workaround there is to get a place in any of the mentioned areas serviceable by icafebusiness.com. Go to Top

Are there any hidden cost aside from the package?

None. The stated amount on the package is complete in terms of the computer setup. You only need to provide tables, chairs and DSL connection and you are ready to go. Go to Top

Your P65K package is 5 only, what if I want to have 10 or more computers?

Just buy two (2) P65K packges if you want 10, or buy more to meet the numbers of your computer that you are targetting. Buying per piece (not set of 5) is also possible. Go to Top

I heard you were invited on GONEGOSYO - a TV program produced by The Philippine Center for Entrepreneurship; hosted by veteran actress and business woman Gladys Reyes as a resource speaker regarding Internet Cafe business for OFWs. This was aired over QTV 11, NBN4 and GMA's PINOY TV (International). Where can I watch the episode?

Yes. We were invited as a resource speaker regarding Internet Cafe business. To watch the episode, you may visit http://www.icafebusiness.com/business_for_ofws_gonegosyo.html (when you click this link, a new window will open).

I'm buying your package, where can I pay?

You have two options: 1. ) Pay at any PNB or BDO bank nearest you 2.) Visit us in our Sales Office Go to Top

I'm interested, where can I ask for your help?

You can contact us by answering this online inquiry form. We are monitoring this 24x7 so you get a reply immediately.

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Next suggested readings:

Why Internet Cafe is still a good business in the Philippines

View pictures of our recent set-up

Affordable Internet Cafe packages


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